Catalysing Africa's Digital Future

We work with organizations to co-create products, services and new business models. Our approach ties together strategy, research, design and technology to solve today's needs and future goals.

"Every company is a software company. You have to start thinking and operating like a digital company"

Satya Nadella, CEO of Microsoft

What we do

At Qhala, we work with existing organizations looking to improve operational efficiency, deliver value to customers and transform businesses. We also support business leaders who want to build and launch new ventures.

Strategy & Advisory

We are aware that you are a leader in your business, we complement your team’s skills in business design and product development to design a solid digital strategy. Through digital, service and organization audits, we create a baseline and action plans to navigate the digital transformation age.


Our human centered approach to problem solving is adaptable to varying needs. We conduct rigorous qualitative and quantitative research, then blend these findings with data analysis to gain a deeper understanding of the current and future state of the customers, industry and market.


We work with businesses in conceptualizing solutions that improve how businesses think, work and serve their customers. We co-create with businesses to meet both business and user needs now and for years to come. Products, services and engagement channels created deliver the best value with a delightful experience.


Taking customer experience and business strategy along, we build innovative solutions, business models and launch new digital services. We deliver this through rapid prototyping and agile development, we are keen to follow through from pilot to launch.


We engage in these 5 practices, working with businesses in these industries in identifying, planning for and capitalizing on digital opportunities.




Gig Economy


About us

Our team has a multidisciplinary mix of problem solvers, passionate and creative individuals who question assumptions and are curious to try out new ideas.

Digital Strategists

Product Managers | Business Designers | Content Strategists

Find market opportunity, build, launch and grow great things, balancing user needs with business requirements.


UX Researchers | Market Researchers | Data Scientists | Business Analysts

Conduct research using varying methods and interpret analysis through a human centered and experience lens.


UX Designers | Interaction Designers | UI Designers | Service Designers

Design experiences, create flows and interfaces that customers will love.


Developers | Software Architects | QA Testers | DevOps

Build compelling products, service and platforms, test, and iterate.

CMS Africa, Pioneer Plaza, Chania Avenue, Kilimani,
Nairobi, Kenya